Your privacy is not a trivial matter to us. This policy transparently explains how Rapid 97 collects, uses, stores, and protects your personal data as a user of our platform.
Rapid 97 ("we", "the Company", "the Platform") values the privacy of every user who accesses our services at rapid97.ws. This Privacy Policy is drafted to clearly and transparently explain how we collect, use, disclose, and protect your personal information when you use the Rapid 97 platform.
This Policy applies to all users of the Rapid 97 platform in Malaysia – whether you are a registered member actively playing slots, Live Casino, Sports Betting on badminton or football, or simply a visitor to our website. By using Rapid 97's services, you agree to the collection and use of information as described in this Privacy Policy.
Legal Basis: Rapid 97 complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and all applicable data protection legislation. We are committed to ensuring that the processing of your personal data is lawful, fair, and transparent at all times.
Rapid 97 collects only the minimum personal data necessary to deliver our services safely and effectively. The data we collect includes:
| Data Category | Example Information | Requirements |
|---|---|---|
| Identity Data | Full name, MyKad number, date of birth | KYC Verification |
| Contact Data | Malaysian phone number, email address | Account communications |
| Financial Data | Bank account number, transaction records in MYR | Deposit & withdrawal process |
| Usage Data | Betting history, games played, active session duration | Service management |
| Technical Data | IP address, device type, web browser | Security & fraud prevention |
| Location Data | General location (state/city) based on IP | Compliance & geo-controls |
Rapid 97 never collects credit card numbers directly. All payments via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, or FPX are processed separately by licensed payment providers.
Rapid 97 collects your personal data through the following means:
Rapid 97 uses your personal data solely for legitimate and necessary purposes, as outlined below:
Marketing Communications: Rapid 97 may use your email address or phone number to send you promotional information, bonus offers, or platform updates. You may opt out at any time through your account settings or by contacting our support team.
Rapid 97 does not sell, rent, or trade your personal data to any third party for their own marketing purposes. However, we may share your data in the following limited circumstances:
All third parties we work with are required to protect your data to a security standard equal to or higher than that of Rapid 97.
Rapid 97 takes appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, misuse, or accidental disclosure:
Your personal data is retained for as long as necessary to fulfil the purposes set out in this Policy, or as required by Malaysian law (generally no more than 7 years after account closure for financial records).
While Rapid 97 takes all reasonable precautions, no method of data transmission or storage over the internet can be guaranteed 100% secure. We encourage you to also take steps to protect your Rapid 97 account password and login credentials.
Rapid 97 uses cookies and similar tracking technologies to enhance your experience on our platform. We use several types of cookies:
You can manage your cookie settings through your web browser. However, disabling essential cookies may affect the functionality and security of the Rapid 97 platform.
As a data subject under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by Rapid 97:
You have the right to request a copy of your personal data held in Rapid 97's systems at any time.
You may request the correction of any personal data in our records that is inaccurate or incomplete.
Under certain circumstances, you may request the deletion of your personal data, subject to our legal obligations.
You may object to the processing of your personal data for direct marketing purposes at any time.
You have the right to request restriction of the processing of your data in certain situations specified under the PDPA.
You may request your personal data in a machine-readable format for transfer to another platform.
To exercise any of the above rights, please contact us at support@rapid97.ws. We will process your request within 30 business days.
Rapid 97 is a platform strictly intended for individuals aged 18 years and above. We do not knowingly collect or process personal data from individuals under the age of 18.
Should we discover that personal data of a child under 18 has been collected without proper verification, we will take immediate steps to delete that data and close the account in question.
If you believe someone under the age of 18 has registered a Rapid 97 account, please contact us immediately at support@rapid97.ws so that appropriate action can be taken.
The Rapid 97 platform may contain links or integrations with third-party services such as game providers, payment gateways, and support platforms. This Privacy Policy applies solely to the Rapid 97 platform and does not cover the privacy practices of those third-party websites or services.
We encourage you to read the Privacy Policy of every third-party website you visit. Rapid 97 is not responsible for the privacy practices or content of third-party websites.
In the course of its operations, Rapid 97 may transfer your personal data to servers located outside Malaysia. Any such transfer will be carried out in compliance with Malaysia's PDPA requirements, ensuring that equivalent protection is afforded to your data in the receiving country.
Rapid 97 only transfers data to jurisdictions recognised as having adequate data protection standards, or where appropriate contractual safeguards are in place.
Rapid 97 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, applicable legislation, or business requirements. You will be notified of any material changes via email or an in-platform notification.
The "Last Updated" date at the top of this page indicates when this Privacy Policy was most recently reviewed. We encourage you to check this page periodically. Your continued use of the Rapid 97 platform following any amendments constitutes your acceptance of the updated Policy.
If you have any questions, concerns, or complaints regarding this Privacy Policy or the way Rapid 97 handles your personal data, please reach us through the following channels:
We are committed to taking every privacy enquiry seriously and will respond within 14 business days.
Complaints to the Authority: If you are dissatisfied with how we have handled your privacy concerns, you have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia under PDPA 2010.
We invest in the best technology and processes to ensure your privacy is always upheld.
All data transmitted between your device and Rapid 97's servers is protected with 256-bit SSL — the same standard used by Malaysia's leading banks.
Rapid 97 never sells, rents, or shares members' personal data for third-party marketing purposes. Your data is used solely to provide services to you.
You are in full control – access, amend, or request deletion of your personal data at any time. Our team will handle your request within 30 days.
Rapid 97 operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) – not merely as best practice, but as a legal obligation we uphold wholeheartedly.
Rapid 97's cybersecurity team monitors our platform around the clock to detect and neutralise threats before they can compromise user data.
All Rapid 97 financial transactions in MYR are processed via Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow, and FPX – licensed providers held to the highest security standards.
Rapid 97 protects your personal data to the highest industry standards. Register today and enjoy the best Sports Betting, Live Casino, and slots in Malaysia — safe, fair, and private.
By registering, you agree to the Terms & Conditions and this Privacy Policy. Rapid 97 encourages Responsible Gaming. 18+ only.